Please Note!
We regret that, for technical reasons, we are unable to accommodate wheelchairs and bicycles on the train at present.
If you will be travelling on any of our normal scheduled services please note the following:
1. All bookings are for single journeys on a specific train.
Other different journeys can not be added to the same transaction.
For return journeys an additional booking must be made.
2. Group bookings may now be made online to secure seats on any of our scheduled services.
A 10% discount is applied automatically for 10 persons or more. See full details here
3. Please present proof of booking at the office to get your heritage railway ticket so it can be punched by the guard.
4. Tickets for cream teas must be pre-booked before 4.00pm on the day prior to departure; they are single tickets and only available for Dufftown departures.
5. For cream teas please choose from the green seats section. (Rows B and C face each other across a table)
6. There are no proper toilet facilities on the train.
7. Well behaved dogs are welcome in Standard Class only
If you will be travelling on any of our special services please check the relevant pages:
On standard service days, when there is availability, tickets can be issued on a turn up and go basis, but if you want to book cream teas, online booking is required.
See our timetable: https://keith-dufftown-railway.co.uk/times-fares/
Online bookings may be made up to 2 hours before departure time.
For any later bookings please phone: 01340 821181 (Dufftown) or 01542 882123 (Keith).
Important Notice concerning persons with reduced mobility.
We do our very best to welcome aboard all our passengers, especially those of you with mobility issues but at the same time we have to take your care and safety very seriously.
Please note: We are only able to take wheelchairs on certain of our heritage units.
If you yourself are a wheelchair user or if you are a carer for someone who is, you must inform us of this need prior to travel. We are often able to accommodate wheelchairs in some spaces within the main seating areas but aisles and doorways are narrow and sometimes it is safer for wheelchair users to remain in the free space of the guard’s compartment. We regret that we cannot carry motorised vehicles on our trains.
The First-Class area, where cream teas are provided, has quite restricted space between seats and tables. We have to be sure that all passengers are easily able to leave the train in the unlikely event of an emergency. If you are at all uncertain of these matters you should view the areas before booking.
The Duty Guard has to be satisfied of these safety aspects otherwise boarding may not be permitted.
Because operational circumstances may vary, before making a booking, would all intending wheelchair passengers please contact our Business Administrator
Discounts for all our scheduled services:
Concessions are available to persons of age 60 or over.
10% discount for 10 or more tickets booked together.
Please note this does not apply to specials or seats for children under five.
HRA for 75% discount (only available from the booking clerk)
RR for 25% discount (only available from the booking clerk)
KDRA MEMBER for a £5 ticket.
Please note proof of memberships may be required at the ticket desk.
We regret that these discounts are not available on specials.
If you have been unable to find available seats through online booking, please contact us as there might be further seats available.
Don’t worry if you are not able to print tickets, we accept phone displays as proof of booking.
We can still accept walk on passengers when seats are available.
Passengers are asked to follow any current public health guidelines.
If the ticket system on this page is not working please click here to be directed to our ticket source page
This page last updated: 21/02/24